Privacy Policy

1. Who We Are🔗

Farm Fresh Capitals ("we", "us") operates farmfreshcapitals.com and the related investment services. This Privacy Policy explains what personal information we collect from you, how we use and protect it, and the choices you have.

2. Information We Collect🔗

Information you provide: name, email, phone, address, date of birth, government-issued ID, source-of-funds evidence, and payment or wallet details you submit during registration, KYC, deposits, and withdrawals.

Information collected automatically: device type, browser, IP address, referral source, pages visited, timestamps, session identifiers, and general geolocation derived from your IP.

Information from third parties: KYC verification results from our identity providers, payment status from banks and blockchain networks, and fraud signals from our risk providers.

3. How We Use Your Information🔗

• To create and operate your account, process deposits and withdrawals, and calculate returns.
• To verify your identity and comply with anti-money-laundering, counter-terrorist-financing, and sanctions laws.
• To detect, prevent, and investigate fraud, abuse, and security incidents.
• To provide customer support and respond to your requests.
• To send transactional messages (deposit confirmations, security alerts, product notices).
• With your consent, to send marketing communications about new plans or platform features.

4. Legal Bases for Processing🔗

We rely on one or more of the following legal bases: (a) contract — to provide the Services you request; (b) legal obligation — to meet regulatory duties; (c) legitimate interests — to operate, secure, and improve our platform; and (d) consent — for marketing communications and certain optional cookies.

5. Sharing With Third Parties🔗

We share personal information only where necessary and only with parties bound by appropriate confidentiality obligations, including: identity-verification providers, payment processors and banking partners, cloud infrastructure providers, professional advisers, and law-enforcement or regulators where legally required.

We do not sell your personal information.

6. Data Retention🔗

We retain your personal information for as long as your account is active and for the periods required after closure by anti-money-laundering, tax, and other applicable laws (typically 5–7 years). Aggregated and anonymised data may be retained indefinitely.

7. Security🔗

We employ industry-standard safeguards including TLS in transit, encryption at rest for sensitive fields, role-based access controls, mandatory strong passwords and hashed password storage, session isolation, and continuous monitoring. No system is ever perfectly secure — please protect your credentials and enable any additional security features we offer.

8. Your Rights🔗

Depending on your jurisdiction, you may have the right to (i) access the personal information we hold about you, (ii) request correction of inaccurate data, (iii) request deletion (subject to our legal retention obligations), (iv) object to or restrict certain processing, (v) receive your data in a portable format, and (vi) withdraw consent for marketing at any time.

To exercise any of these rights, email privacy@farmfreshcapitals.com. We will respond within 30 days.

9. International Transfers🔗

Our infrastructure and service providers may process your data in jurisdictions outside your country of residence. We use appropriate safeguards such as standard contractual clauses and enterprise-grade providers with equivalent security controls.

10. Children🔗

The Services are not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Cookies & Tracking🔗

We use strictly necessary cookies to run essential features such as sign-in and CSRF protection, and optional analytics cookies to understand aggregate usage. See our Cookie Policy for full details and choices.

12. Changes to This Policy🔗

We may update this Policy from time to time. When we do, we will revise the "Effective" date above and, for material changes, provide advance notice via in-app messaging or email.

13. Contact🔗

Privacy questions or requests? Reach us at privacy@farmfreshcapitals.com or the postal address published on our contact page.